
I’m a Certified UX Design Consultant with
a BSc (Hons) in Psychology and a BTEC
Level 3 National Diploma in Graphic
Design & Illustration.
My Role is facilitating Business Growth,
Protecting my Client’s Market Share, and
Increasing Profitability through Superior
UX Design.
Portfolio: michaelalbiston-thouless.com
Email: michael@albistonbc.com
Mobile: 07450958483

Company Director and
UX Design Consultant
Albiston Business Consultancy provides
consultancy services to various size
Clients, from Large Corporates to SME’s.
The company specialises in Organisational
Transformation, not only in terms of
Technology, but also for Processes and
People.

Albiston Business Consultancy

Case
Studies

UX Improvement of Flight Booking Process with UI Redesign

Client
When
Actions
Result
The UX Design Institute, Fly UX
Jan 2020 - Nov 2020
User Testing, Research Synthesis,
Workflow Improvement, UI
Redesign, Prototyping
20% Reduction of User Friction

UX Improvement & UI Redesign for Personality Test App
Client
When
Actions
Result
Self-Initiated, Design Thinking
Jan 2021 - Feb 2021
Competitor Benchmarking,
Research Synthesis, Workflow
Improvement, UI Redesign
Better alignment to Best Practice



UX Improvement & UI Redesign for The Business Developer
Client
When
Actions
Result
The Business Developer
Nov 2020 - Dec 2020
Interviews Competitor Benchmarking,
Research Synthesis, Workflow
Improvement, UI Redesign
30% Increase of Traffic & Job Offer
